Faq

FAQ

What details accompany each gemstone?

Each listing includes gemstone type, carat weight, dimensions, cut, color, clarity, origin, treatment status, and certification details.

Do you ship gemstones internationally?

We ship worldwide with secure, insured delivery. Available options and estimated timelines appear during checkout.

Are gemstone treatments disclosed?

Yes. Every stone includes clear treatment disclosure, and applicable gems are accompanied by GIA, AGL, or AGTA documentation.

How are sold stones handled?

One-of-a-kind stones are marked sold promptly after purchase, helping prevent double-selling.

Which payment methods do you accept?

We accept secure payments through Stripe and PayPal, with fraud protection for higher-value transactions.

Questions, Answered

Find clear answers about gemstones, sourcing, orders, shipping, and returns.

Nikolas@pacificgemco.ca
(+1) 23456789
Example avenue 100, example country